Terms of service
Welcome to Essence Ethinics. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General
By visiting or purchasing from Essence Ethinics, you agree to be bound by these Terms & Conditions, including any additional policies referenced on this website. These terms apply to all users of the site including customers, vendors, and visitors.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.
2. Product Information
We strive to display our products as accurately as possible. However:
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Colors may slightly vary due to screen resolution and lighting.
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Minor variations in fabric, embroidery, or prints may occur due to handcrafted processes.
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Product descriptions, prices, and availability are subject to change without notice.
3. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR).
We reserve the right to change prices at any time without prior notice.
Payments can be made through secure payment gateways including:
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Credit / Debit Cards
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UPI
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Net Banking
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Wallet Payments
Orders will only be processed once payment is successfully received.
4. Order Acceptance
Once an order is placed, you will receive an order confirmation email.
However, Essence Ethinics reserves the right to cancel or refuse any order due to:
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Product unavailability
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Pricing errors
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Suspicious or fraudulent transactions
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Incorrect shipping information
If payment has already been made, the amount will be refunded to the original payment method.
5. Shipping & Delivery
We aim to process and ship orders within the estimated timeline mentioned on the product page.
Delivery timelines may vary depending on:
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Location
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Courier service delays
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Festivals or peak seasons
Essence Ethinics is not responsible for delays caused by courier services or unforeseen circumstances.
6. Returns & Exchanges
We accept returns or exchanges under the following conditions:
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The item must be unused and in original condition.
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The product must have all original tags and packaging.
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Return requests must be raised within [X] days of delivery.
Returns will not be accepted for:
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Worn or used products
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Products without original tags
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Customized or altered items
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Items purchased during clearance or final sale
Refunds will be processed after the returned item passes quality inspection.
7. Intellectual Property
All content on this website including:
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Images
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Logos
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Designs
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Graphics
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Text
are the intellectual property of Essence Ethinics and may not be copied, reproduced, or used without written permission.
8. User Responsibilities
By using our website, you agree:
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Not to misuse the website or its services.
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Not to attempt unauthorized access to the website systems.
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Not to use the website for illegal or fraudulent activities.
Violation of these terms may result in account suspension or legal action.
9. Limitation of Liability
Essence Ethinics shall not be liable for any indirect, incidental, or consequential damages arising from:
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Use of the website
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Product usage
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Delivery delays
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Technical errors
Our maximum liability shall not exceed the amount paid for the product purchased.
10. Privacy Policy
Your privacy is important to us. Any personal information shared on our website will be handled according to our Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes shall fall under the jurisdiction of the courts of [Your City / State].
12. Contact Information
If you have any questions regarding returns or your order, please contact us through Instagram chat messages for assistance.
