Kids fully stitched tissue silk dresses with designer jacket (1-16 years )

Regular price Rs. 2,299
Sale price Rs. 2,299 Regular price
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Estimated Delivery: 8 –15 Days
Product description
Shipping & Return

Kids fully stitched tissue silk dresses with designer jacket  (1-16 years )

No customizations please place your orders according to provided size chart. please chose one size up for kids

Delivery time - 8 to 15 days.

Please make sure address details are complete with zip code and phone number to avoid delays in delivery.

Free shipping anywhere in India.

Tracking will be provided only after 5-7 days.

Colors may slightly vary due to screen resolutions.

No returns or exchanges. For any damages opening video is must within 24 hrs of receiving package.

For quick replies, message directly on instagram @essence_ethnics with order ID, saree pic and address (approx. time to respond - 8 hrs)

We provide free shipping across India, with delivery in 8 –15 days. Returns and exchanges are only applicable for damaged products (opening video required). For support or inquiries, please reach out to us via Instagram messages.

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V
Veerapaneniharitha

Extremely disappointed with their service. I ordered a dress for my 8-year-old daughter, and it arrived with visible ink stains. Like any excited child, she opened the package immediately, so I couldn't provide an unboxing video. The seller insisted that an opening video was mandatory for any claim, which is understandable to a point, but I requested them to verify the issue from their end or with their vendor since the defect was clearly a manufacturing or packaging issue.

Instead of offering a solution, I was repeatedly told they were "checking with the vendor," but I never received any meaningful update or resolution. It feels like genuine customer concerns are being ignored behind procedural excuses.

A business should stand by the quality of the products it sells and handle genuine complaints fairly, especially when the customer is making a reasonable request. Unfortunately, my experience was frustrating and disappointing. I hope they improve both its quality checks and customer support.

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